How fleet management technology sets your business up for success

How fleet management technology sets your business up for success

  • Fleet management technology may make your trucking business more profitable.
  • A fleet management system lets you coach drivers, optimize routes, and provide excellent customer service.
  • Real-time vehicle health data can help you stay on top of maintenance and avoid costly repairs associated with letting problems go unchecked for too long.

Fleet profitability depends on many factors that can be streamlined with a modern-day fleet management solution. Those factors include vehicle condition and location, driver detention times, driver condition, operational safety, fuel efficiency, communication, and customer service. Profitability goes hand-in-hand with the ability to keep all of these factors running at their best.

What is fleet management?

Truck fleet management is a set of operations and tools to manage personnel, assets, finances, and administration for a mobile workforce. In the past, these tasks required highly skilled record keeping, filing, reporting, and communication — done by hand, phone, and postal mail.

Fleet management technology makes it possible to manage all aspects of your fleet in far less time and more accurately than ever before. A great fleet management solution improves fleet efficiency and reduces stress on management and operators.

To learn more, check out this complete fleet management software guide.

How to improve profitability

A fleet management solution can improve the profitability of your fleet in many ways. You may be able to:

  • Optimize routes and potentially reduce traffic delays
  • Efficiently plan, which may result in reduced detention times at facilities
  • Facilitate better and more frequent driver communication
  • Review and coach at-risk drivers to improve driving behavior
  • Provide great customer service with complete transparency into the status of every load, including a live ETA
  • Reduce maintenance costs with vehicle health reports and alerts
  • Use GPS tracking to know the location and availability of every asset

Reduce traffic delays and driver detention times

The U.S. DOT estimates that driver detention costs the industry between $250.6 million and $302.9 million annually. That translates to a loss of up to $1,534 per individual driver.

A fleet management system may help with this costly issue. Real-time GPS tracking with location history lets you analyze routes, keep track of your fleet and maximize Hours of Service (HOS) availability. You can put all of this information together to choose the most efficient routes for your drivers.

Data is power when it comes to cutting driver detention times. Within KeepTruckin’s fleet management solution is a feature that tells you average dwell times at locations across the country. Facility Insights provides detailed information on over 60,000 warehouse locations. You can use it to schedule your drivers’ arrival time windows when they are least likely to experience delays.

Improve driver communication with the home base

Because trucks are out on the road, communication has always been an issue. The communication gap between fleet managers and drivers was considerably shortened by the advent of cell phones, but these are not failsafe.

Fleet management technology means that you and your drivers can always stay in touch. You can receive HOS updates, location and ETA updates, and vehicle health alerts as they occur. You’ll be able to take the right action at the right time. All of this data helps you avoid potentially costly issues.

Fleet management software can improve safety and driving habits

Most commercial drivers are required to install and use an Electronic Logging Device (ELD). The ELD mandate was designed to improve efficiency in logging hours and improve safety behind the wheel by helping drivers comply with HOS rules.

A good fleet management solution includes a feature-rich and easy-to-use ELD. The ELD should alert the driver in advance to avoid an HOS violation.

The ELD should also relay alerts to the fleet if the driver experiences a trigger event. Fleets set their own triggers, which can include hard acceleration, braking, aggressive cornering, and other unsafe driving behaviors. Use this data to coach the driver to help improve driving habits.

A great overall fleet management solution can also include a dash cam. Dash cams are one of the best ways to improve safety and show video proof in the event of a collision. Dash cam footage not only provides insight into driver habits and training opportunities, but there’s also no doubt that dash cams can help exonerate an innocent truck driver after a collision.

These tools tie into your driver coaching program and empower drivers to improve their own driving records and safety scores. Training makes for safer drivers. Safer drivers may have fewer incidents and receive fewer violations. Fewer incidents and violations may translate to lower costs for your fleet.

Provide great customer service with a fleet management solution

The most important aspect of any business is customer service.

Your fleet management system can tell your customers when their shipment is going to arrive. Prior to truck tracking technology, arrival times were the best guess. Now, you are automatically notified with a driver ETA, which you can share with your customer. This helps reduce the need for phone calls from the driver or to the customer. You may also increase your on-time delivery percentages with the ability to plan efficient routes.

For load pickups, fleet management technology allows you to locate the driver and asset closest to your shipper’s location. You can offer superior service to clients on both ends of the route.

Cost savings with real-time diagnostics and vehicle health reports

A vital factor in trucking company profitability is the condition of vehicles. Vehicle maintenance issues can result in lost drive time, downtime, and even serious accidents.

Before businesses adopted fleet management technology, maintenance issues may have been present long before they were addressed because the fleet didn’t know about them. Other times, mechanics may have failed to address issues because they had to rely on driver information rather than computer-generated trouble codes.

Fleet management technology allows for automatic monitoring of vehicle diagnostics. The fleet receives real-time notifications whenever a fault is detected. Anticipate maintenance issues through historical fault-code reports, and intervene before critical issues occur.

Monitoring vehicle health through your fleet management solution can help keep your vehicles in the best health, which may result in saving your business time and reducing administrative burdens.

Optimize routes, increase fuel efficiency and shorten delivery times with GPS tracking

GPS tracking is a valuable feature in a good fleet management system. It allows you to make data-driven decisions that maximize equipment output.

You can cut fuel costs and shorten delivery times with optimized routes and the driver behavior reports mentioned above. (Aggressive driving has been shown to lower fuel efficiency.)

A fleet management system can improve your fleet’s bottom line

Prior to the development of today’s best fleet management solutions, administrative tasks and the fleet’s plans were done manually. Today’s systems greatly reduce that stress and take accuracy to the next level. Factors such as driver safety, vehicle health, fuel efficiency, driver detention and more are vastly improved, all contributing to a more profitable business.

Learn how KeepTruckin’s fleet management platform can improve your fleet’s efficiency and positively impact your bottom line. Call 844-325-9230 or email us at

Disclaimer: All content and information on this website is for informational and educational purposes only, does not constitute financial, business, or legal advice. Although KeepTruckin strives to provide accurate general information, the information presented here is not a substitute for any kind of professional advice, and you should not rely solely on this information. Always consult a professional in the area for your particular needs and circumstances prior to making any professional, legal, business and financial or tax-related decisions.

Some of the links contained within this site will let you leave the KeepTruckin website. The linked sites are not under the control of KeepTruckin, nor is KeepTruckin responsible for the contents of any linked site or any link contained in a linked site. These links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement of the site or affiliation.


Bruce Boyers

Bruce Boyers is a veteran writer with more than 20 years' experience. He specializes in trucking and transportation and is a diesel fuel expert.

Sign Up Free