June 14, 2018

One20 shuts down and leaves customers without ELD support

One20 shuts down and leaves customers without ELD support

Without any prior warnings, One20 abruptly ceased its business operations and announced that it would no longer be supporting its ELD solution from June 18, 2018. The decision by One20 has left its ELD users without any ELD support.

While the announcement was unfortunate for One20 ELD users, it wasn’t completely surprising. In fact, industry experts believe that several other ELD vendors may follow One20 down this path and abandon their ELD users in the next few months.

Why this may have happened

When the ELD mandate was announced, many companies saw the trucking industry as just a business opportunity and jumped on the bandwagon. Many didn’t have a proper business plan to keep them financially sustainable. One20 is just one of the many examples.

No monthly fee is a big red flag

One20’s business model did not include a monthly subscription. While this may have appealed to customers, it may have posed business challenges, including customer sustainability.

There are certainly ELD companies that follow this model, but considering what happened to One20, ELD users should be wary of providers that don’t offer support.

Why KeepTruckin is different

Because KeepTruckin is financially stable, we’re able to offer affordable and cost-effective ELD solutions to fleets of all sizes.

We charge a nominal monthly fee to ensure consistent support, regular updates, and reliable services. The monthly fee is just $20 per month for the KeepTruckin ELD Plus and $30 per month for the KeepTruckin ELD Plus.

KeepTruckin’s growth and financial health

KeepTruckin continues to grow quickly, and we currently have over 500,000 truck drivers and nearly 50,000 fleets that use our ELDs., and These numbers speak volumes for our high-quality product that efficiently and effectively solves crucial problems for commercial drivers and fleets.

We also recently raised $50 million in Series C funding, which will help us invest in making a better product so we can keep solving problems for our customers.  

How KeepTruckin can help One20 ELD customers

Because One20 ELD users are in a tricky position, we want to help them with a buyout credit.

We recently launched the KeepTruckin Shifting Gears Program which gives owner-operators and fleets a buyout credit that will help cover the costs of switching contracts.

This helps minimize the cost of switching and customers find it to be convenient. Cindy Urban of Klapec Trucking expressed her appreciation, saying, “It gave us an affordable path to fixing our compliance concerns. Working with KeepTruckin has been the 180-degree difference. We wish we would have gone with KeepTruckin from the beginning.”

Try KeepTruckin — the #1-rated ELD solution

If you are a One20 ELD user, make the switch to KeepTruckin and get your buyout offer today.

Even if you’re not a One20 ELD customer but would like to try us out, you can also receive a buyout offer. We will help you cover the cost of switching the contract.

If you have any questions, give us a call at 855-434-ELOG or send us an email at support@keeptruckin.com. Our 24/7 active customer support team is always available to help.

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