Alba Freight Lines Inc.

Alba Freight Lines Inc. was founded in 2014 by Steve Xeka. Alba Freight Lines Inc. started with seven trucks and a telephone with the idea that transportation reliability and driver appreciation should always be at the fore front of business. Alba Freight Lines Inc. today has thirty trucks and the same principle still holds.

Location
Niles, Illinois
Fleet Size
32
Type
General Freight

A safety transformation: Reliable technology and attentive customer service

When Safety Manager Judi Catania joined Alba Freight Lines, she knew that their current fleet technology could not help further the company’s core mission, which was to provide reliable and quality transportation throughout the country.

A safety fix-It opportunity

Catania, a seasoned safety professional, makes a living transforming trucking companies’ safety scores. She had previously had a positive experience with KeepTruckin. That’s why after joining the Illinois-based company, she wanted to move the company to KeepTruckin. “I need to make it as simple as possible for my drivers and I think KeepTruckin by far is the easiest.”

Judi said she preferred KeepTruckin because of its reliability (she’s never had to have her drivers use paper logs) and its ease of use.

Helping to improve Alba’s safety score with KeepTruckin

“If you can’t audit it, it might as well be a bad safety score,” continues Judi.

As a result of an audit, Alba received a conditional rating, which, according to the Federal Motor Carrier Safety Administration (FMCSA), means the carrier does not have adequate safety management controls in place to ensure compliance.

Judi also received guidance from the FMCSA about how Alba could improve their rating. They advised her to switch ELD providers. She asked the officer for more time so she could switch Alba’s fleet to KeepTruckin. After implementing KeepTruckin, Alba’s safety scores are great.

No more paper logs when drivers reach remote areas

Thanks to Judi’s work advocating for new technology, Alba Freight drivers can now appreciate a steady connection with KeepTruckin. With Alba’s previous ELD provider, Judi recalls experiencing cellular connectivity issues, especially in rural areas.

“It was a huge problem for us,” says Judi. “You didn’t know when it was going to go back on and then there was this random part of Iowa where it was just done. So, I’d have the driver use the paper log at that point.”

Requiring cell reception was no longer an issue when Alba Freight switched to KeepTruckin because the technology runs on Bluetooth. Judi hasn’t experienced any issue like that and no longer has to resort to paper logs.

KeepTruckin’s consistent, responsive customer service

Judi loves KeepTruckin’s 24/7 customer service because drivers can call if they are experiencing problems, rather than calling Judi. “I’m not relaying the message third-party all the time. If there’s a problem and I don’t know how to fix it, the driver can call KeepTruckin. I don’t have to call. And that’s what I love about it.”

Judi also appreciated the onboarding KeepTruckin project manager assigned to Alba Freight, Virginia N. That direct relationship made the transition even smoother.

“Onboarding with KeepTruckin was phenomenal— any questions I had were addressed and communication was great.”

Working together

A former driver recruiter, Judi builds relationships with her drivers and cares for their safety and
job satisfaction. KeepTruckin’s fleet management solution has helped Alba Freight improve its safety scores and has made it easy for drivers to use and get support on the technology.

KeepTruckin’s Buyout and Smart Dashcams

Judi also found it easy to work with KeepTruckin through the Buyout Program. This helped Alba make it work financially.

Now that their safety scores are good, they can look at more solutions. They’re already using KeepTruckin Smart Dashcams to review driver activity like hard braking. “I like that I can set up various alerts,” says Judi.

Responsible for helping the business and drivers thrive, Judi has found that partnering with KeepTruckin has made the business and herself accomplish that goal.

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Disclaimer: The testimonials, statements, and opinions presented on this webpage reflect the real-life experiences of individuals and/or companies who have used our products and/or services. Individual results may vary and past performance is not a guarantee of future results. The testimonials presented on this webpage were voluntarily provided and not paid. KeepTruckin, Inc. is not responsible for the opinions or comments posted on this webpage and does not necessarily share the opinions, views or commentary of postings on this webpage. All opinions expressed are strictly the views of the individual and/or company indicated therein.

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