"Affordable, easy-to-use, and reliable," lists Keith Buchanan when describing the perfect electronic logbook system.
West Coast Distributing (WCD), a popular meat and produce hauler on the East Coast, knew they needed an alternative solution to paper logs when their drivers routinely received hours of service violations.
But WCD felt like they were doing everything right. They even bought a fancy log auditing scanner they were promised would protect their CSA score. "Sure, our log auditing system would catch our drivers' mistakes. The problem was, our drivers wouldn't submit their logs, so there were no mistakes to catch!" So the violations kept rolling in.
SEARCHING FOR THE RIGHT PLATFORM
As safety and compliance manager at West Coast Distributing, Keith felt like it was his responsibility to remedy the situation. He needed something that would give him constant access to his drivers' logs-especially while they were on the road. His fleet had considered electronic logs, such as Qualcomm and PeopleNet, in the past, but they were too expensive and they didn't look easy to use. "With drivers, simplicity is always key."
So, they tabled the discussions until they found something that suited their compliance needs from A to Z.
THE PERFECT LOG AUDITING APPLICATION
After comparing different compliance solutions, Keith found KeepTruckin. "It was easy to use. It was a beautiful application. It was affordable. It was perfect." He jumped in and signed up each of his 53 drivers on KeepTruckin. After a short KeepTruckin training session, his drivers became experts on the app. After months of using KeepTruckin, his safety record has been spotless.
Most importantly, KeepTruckin gave the entire WCD staff the confidence that hours of service violations were a thing of the past. Keith even wrote letters to his customers informing them that WCD had revamped their compliance efforts by using KeepTruckin. And they paid attention. "Anytime you can improve safety while keeping an eye on your bottom line, your customers notice. KeepTruckin allows us to do this without making any sacrifices."