Vehicle Gateway:
Fleet manager guide
Get all the latest info, from adding and assigning drivers to managing accounts.
Getting started
01
Add a vehicle
Once you’ve logged into the Fleet Dashboard, go to the Admin section to add a new vehicle.
02
Setup your driver’s
Vehicle Gateway
Assign the Vehicle Gateway and install it inside the vehicle you added in the previous step.
03
Create your driver’s profile
In the Admin section of the Fleet Dashboard, create a new driver profile so that drivers can connect and start using the Vehicle Gateway!
Helpful documents
Understanding the LEDs
The Vehicle Gateway emits lights to communicate its status.
No GPS signal or mobile connection
Check cable connections
Updating firmware
Everything is working properly
Driver App is not connected
How can the Vehicle Gateway improve the safety & efficiency of your business?
Driver Safety
Benchmark every driver behavior against the broader Motive network to understand the accurate risk profile of your drivers.
GPS Tracking
Instantly track where your drivers, vehicles, equipment, and trailers are from anywhere on a mobile device or tablet.
ELD Compliance
Stay compliant using the #1 ELD trusted by more than 90,000 fleets.
Maintenance and Fuel
Keep vehicles on the road by predicting issues before they happen, and reduce operating costs through AI-powered insights.
Next Steps
Your Vehicle Gateway is installed… what’s next?
If you want to see additional information about how your drivers can use Motive, we’ve got your questions covered.
Troubleshooting
How to install and assign the Vehicle Gateway
To install the Vehicle Gateway, first make sure that your vehicle is turned off and the parking brake is engaged for safety. You should have received the correct cable for your vehicle…
Understanding the LED indicators on the Vehicle Gateway
The Vehicle Gateway has two LEDs that help customers understand if there is an issue with their device. Below you will find a list of LED statuses, along with their meaning and…
How to edit and assign the Vehicle Gateway
Fleet Admins have the option to edit a vehicle’s information and assign a Vehicle Gateway to any vehicle. The following steps outline how to complete these actions using the Motive…
Learn more about Motive
Look for the white label on your cable and download the corresponding instructions.
Discover the powerful new AI Dashcam
Pair our industry-leading AI Dashcam with your Vehicle Gateway to help lower costs and prevent accidents by up to 30%.
Need additional help? Feel free to reach out to us.
Call us at 1-855-434-3564 or email us at support@gomotive.com