Get the most up-to-date info about staying connected or compliant.
2
Follow the Driver App’s instructions to connect your mobile device with the
Vehicle Gateway.
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Choosing a vehicle from the Driver App will allow you to connect with your vehicle (exempt drivers) and record HOS (non-exempt drivers).
The Vehicle Gateway emits lights to communicate its status.
The LED lights won’t turn on, even though the device is plugged in and the engine is ON…what’s next?
Reach out to our support team by calling 1-855-434-3564 or by emailing support@keeptruckin.com to troubleshoot the issue.
Send an email about the malfunction to your fleet manager within 24 hours.
Keep a manual log for that day and until the ELD-enabled Vehicle Gateway is repaired or replaced. In the event of an inspection, display the previous 7 days logs from the KeepTruckin Driver App.
NEXT STEPS
We’ve got all the resources you need to get situated whether you’re at the office or out on the road.
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