Follow the Driver App’s instructions to connect your mobile device with the
Choosing a vehicle from the Driver App will allow you to connect with your vehicle (exempt drivers) and record HOS (non-exempt drivers).
The Vehicle Gateway emits lights to communicate its status.
The LED lights won’t turn on, even though the device is plugged in and the engine is ON…what’s next?
Reach out to our support team by calling 1-855-434-3564 or by emailing firstname.lastname@example.org to troubleshoot the issue.
Send an email about the malfunction to your fleet manager within 24 hours.
Keep a manual log for that day and until the ELD-enabled Vehicle Gateway is repaired or replaced. In the event of an inspection, display the previous 7 days logs from the KeepTruckin Driver App.
We’ve got all the resources you need to get situated whether you’re at the office or out on the road.
To install the Vehicle Gateway, first make sure that your vehicle is turned off and the parking brake is engaged for safety. You should have received the correct cable for your vehicle…
The Vehicle Gateway has two LEDs that help customers understand if there is an issue with their device. Below you will find a list of LED statuses, along with their meaning and…
Fleet Admins have the option to edit a vehicle’s information and assign a Vehicle Gateway to any vehicle. The following steps outline how to complete these actions using the KeepTruckin Fleet…